Subject: Complaint Reporting Tools
"Wow, Wow, Wow! What an incredible tool you have come up with! I have already printed off, by carrier, their weekday kicks for the year so they can see their "problem" days.
I made a copy of that and the letter I gave my carriers with it to Dave so he can see how neat this is.
I really do want to Thank you for all you are doing to make our jobs easier!"
-Kelly Bhatt (Distributor, TDMN, 10/23/2007)
"I can't tell you how much I appreciate all the stuff you do that really does help us save time - and stay on top of our business better. And in light of how the other side of the house seems to keep exponentially adding to my workload over all their old problems, new problems, money application problems that get worse all the time, that makes your wonderful stuff an even bigger boon and benefit. I am grateful beyond words!"
-Bernadette Miller (Distributor, TDMN, 4/22/2007)
Subject: New MyDistrict.Net
"Wow! I am really very impressed and most pleased with the new format and tools on this new version! Wow! Wow! Wow! Wow!
(Been out of town since Thursday, and only today have I had time to poke around and check everything out.)
MyDistrict.net has always been very useful to be sure, but this new version KICKS MAJOR ASS - BIGTIME! (sorry for the language, but it does!) "
-Richard Smith (Distributor, TDMN 4/23/2007)
Publishers:
"The most important testimonial your company could ever hope to achieve comes directly from our Independent Contractors, who have shared with me directly that they find MyDistrict.Net simple to use; effective and reliable. Additionally, they seem very pleased with your company's on-going customer support. When they need help they get it promptly, and in our business that’s critical.
As you know, we’ve been using your system for several years now, and I can honestly say that I don’t know how we would get along without it. It has proven to be a significant enhancement in supporting our daily operations."
-John Walsh (Senior Vice President/Circulation, TDMN)
"MD.Net has proven to be a reliable stable system that provides considerable support to our contractors. It provides flexibility in managing both the financial and operational aspects of their businesses"
- Chip Danneker (Senior Circulation Director/Operations, TDMN)
"MyDistrict.Net was recommended to us by the Dallas Morning News as a solution to our inferior and cumbersome Distributor/Carrier mail/report system. The programmers of MD.Net are truly customer service folks, as they have made many modifications to their program in response to Union-Tribune unique issues. The latest addition of eBook to their site will save us money and enable us to implement them quickly. What really impresses me the most however is their accessibility. No matter when I call or email they either answer the phone or get back to me within 30 minutes."
-Pete Savoie (Consumer Distribution Manager, San Diego)
"MyDistrict functionalities such as billing and delivery list are very intuitive and user friendly. Any Independent contractor with minimal PC knowledge can navigate their way through it. Additionally the one-on-one support provided by Rob and Mark has been priceless"
-Goddey Ejuwa (Asst. Director/Home Delivery Operations, TDMN)
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